rummy star

rummy star App support

Contact
+91 2596151091

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy star:

Q1: How to log in after installing the rummy star?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This simplified method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you still don't receive the OTP after clicking send, check back within the allotted time or reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should allow you to play without any problems.

Most Asked Questions Related To Withdraw In The rummy star:

Q1: What is the minimum withdrawal amount in the rummy star?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only withdraw earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that you have uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank account details within this app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient process facilitated by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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